Salon Policies

Cancellations/Booking Fees

We have introduced a Booking Fee to minimise clients not showing up or cancelling at short notice. Please note: A 25% non-refundable booking fee applies when you book online.

Need to cancel? At Amour, we value our customers and your appointments are very important to us. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. For this reason, we respectfully ask that if you are unable to attend your appointment or need to reschedule, please be kind enough to let us know 48 hours prior. If less than 48 hours’ notice is given, your 25% booking fee will be forfeited. 

Colour Policy

An allergy alert test (AAT) is required before all hair colouring services at Amour Hair Salon in Salford, to allow us to check for sensitivity and reactions to products that we use. Our salon offers free Allergy Alert Tests (known as skin testing and patch testing). You will need to make an appointment to attend the salon at least 48 hours before your hair colour or tinting service for your test.

Read full details about Skin Testing & Screening For Sensitivity And Reactions To Hair Colour.